Digital voice and VoIP

Plan phone changes before January 2027.

The UK is moving old PSTN landlines to digital services by January 2027. Dyfed IT can help homes and businesses review phone lines, broadband, power backup and devices that may depend on the old network.

Check connected devices

Alarms, telecare devices, lift phones, intercoms, payment terminals and some broadband services may rely on PSTN or ISDN. Confirm compatibility with each device supplier before changing a line.

Voice depends on broadband and power

Digital voice normally needs powered broadband equipment. Sites that need emergency, care or business-critical calling should plan backup power or an alternative route.

Checked references

Digital landline switchover: The UK PSTN landline switch-off is now expected by January 2027. Businesses should check devices such as alarms, payment terminals, lifts, intercoms and broadband lines that may depend on PSTN or ISDN. GOV.UK

Access Broadband Cymru: The Welsh Government scheme can contribute up to 800 pounds for eligible Welsh premises unable to receive at least 30Mbps from any provider. Applicants must apply themselves, meet conditions and claim in arrears. The scheme can change or close. GOV.WALES